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Terms and Conditions
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  • 12-Month Radio Monitor Airplay Tracking Subscription with Automatic Annual Renewal

  • Effective Date: [Insert Date]

  • These Terms and Conditions govern your subscription to the 12-Month Radio Monitor Airplay Tracking service ("Subscription") offered by Radiomonitor South Africa, accessible via www.audlytics.com/radiomonitor. By purchasing or using this Subscription, you agree to be bound by these terms.

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1. Acceptance of Terms
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  • By subscribing, you acknowledge that you’ve read, understood, and agree to these Terms and Conditions. If you do not agree, please do not proceed with the Subscription.

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2. What Your Subscription Includes
 

  • 12 Months of Airplay Tracking: We track and report on the radio airplay of songs or audio content specified in your subscription, beginning from the date of submission.

  • Access to your dashboard for data analytics and reporting 

  • Automatic Renewal: Your Subscription automatically renews every 12 months unless cancelled in advance (see Section 5).

  • Data Reporting: You may set up reports summarizing airplay activity.

  • Re-Tracking Option: You may request a re-track via the online submission form if needed.

 
3. Fees and Payments
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  • Subscription fees are charged annually, as agreed during sign-up.

  • Payment must be made on time to avoid service interruption.

  • Late or failed payments may result in suspension or termination of your Subscription.

 
4. Subscription Term & Renewal
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  • Your initial Subscription term lasts for 12 months from the date of activation.

  • Unless cancelled, your Subscription renews automatically for another 12-month period on each anniversary.

  • You will receive a reminder 7-days prior to expiry. Please whitelist email domains @radiomonitor.co.za, @radiomonitor.com, @audlytics.com to ensure receipt of reminder emails. 

 
5. Cancellation & Refund Policy
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  • You may cancel your Subscription by giving at least 7 days written email notice before the end of the current term.

  • No refunds are provided for any unused or prepaid portion of the Subscription.

  • Should you fail to inform us in time and your payment is uncollectible, no further payments will be deducted and your song/s will be removed from your account. 

  • You can reinstate this at any time by informing us via email: info@radiomonitor.co.za 

 
6. How to Cancel

 

You can cancel your Subscription in one of the following way;

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7. Confidentiality

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  • All reports and data shared with you as part of the Subscription are confidential and may not be shared, published, or distributed without written consent from Radiomonitor South Africa.

 
8. Intellectual Property

 

  • All intellectual property related to the Subscription—such as tracking tools, reports, and data—remains the exclusive property of Radiomonitor South Africa or its licensors. You are granted a limited, non-transferable license to use this content for personal or internal business use only during your active subscription period.

 
9. Limitation of Liability

 

  • Radiomonitor South Africa is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Subscription. We do not guarantee 100% accuracy, completeness, or availability of tracking data.

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10. Indemnification

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  • You agree to indemnify and hold harmless Radiomonitor South Africa, including its staff and affiliates, from any claims, damages, or liabilities arising from your use of the Subscription or violation of these Terms.

 
11. Changes to These Terms

 

  • We may update or modify these Terms from time to time. You’ll be notified of any significant changes via the email linked to your account. Continued use of the Subscription following such updates means you accept the revised Terms.

 
12. Governing Law

 

  • These Terms are governed by the laws of South Africa. Any disputes will be resolved in the courts of Cape Town, South Africa.

 
13. Entire Agreement

 

  • These Terms represent the full agreement between you and Radiomonitor South Africa regarding your Subscription and override any prior discussions or agreements.

 
Need Help?

 

For questions or support, contact:

Radiomonitor South Africa


Email: info@radiomonitor.co.za
Website: www.audlytics.com/radiomonitor

 

By activating your Subscription, you confirm that you accept and agree to be bound by these Terms and Conditions.

 

Let us know if you'd like a downloadable PDF version, need this adapted for a mobile app, or want a plain-language summary for customers.

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